Public Tickets
David Ferrer
Desactivate plugin Sanzo ImporterClosed
Sanzo Theme
Updated December 12, 2017 at 10:01am
3
Most recent comment from David Ferrer:Thank you
wael
image optimizationClosed
Gon Theme
Updated December 10, 2017 at 6:16am
2
Most recent comment from Stormit Truong:Hi wael,You can try using this plugin https://wordpress.org/plugins/ewww-image-optimizer/Best regards,
David Ferrer
mailchimp conectionClosed
Sanzo Theme
Updated December 4, 2017 at 1:43pm
2
Most recent comment from Stormit Truong:Hi David,As your screenshot, it seems that there is a problem with your settings. Please try to read plugin's documentation/description again to make sure that you configured right. Or please try to ...
JEREMY
Registered Image SizesClosed
BoxShop Theme
Updated December 1, 2017 at 3:47pm
3
Most recent comment from JEREMY:Thanks for the reply... I see that all are registered. The issue is that the site is reponsive and GTMetrix cannot deal with that properly. I'll disregard as I am thankful the theme is responsive.
TheWebhub
Shop and sub pages Page header issueClosed
BoxShop Theme
Updated November 13, 2017 at 10:11am
3
Most recent comment from TheWebhub:Hi,Thank you very much, All sorted.used css to sort out breadcrumbs
TheWebhub
Theme out of date messageClosed
BoxShop Theme
Updated November 12, 2017 at 1:52pm
3
Most recent comment from TheWebhub:Thank you, Its all good now
Shahnayaz
theme sky for footer optionClosed
General
Updated November 4, 2017 at 4:38pm
2
Most recent comment from Stormit Truong:Hi Shahnayaz,We only sell our theme on themeforest https://themeforest.net/item/gon-responsive-multipurpose-wordpress-theme/13573615. So we won't provide any support if you purchase our theme from ot ...
TheWebhub
Product Catalog ModeClosed
BoxShop Theme
Updated November 3, 2017 at 5:20pm
3
Most recent comment from TheWebhub:Thank You
Jess
Header ColorClosed
BoxShop Theme
Updated October 20, 2017 at 3:12am
2
Most recent comment from Stormit Truong:Hi Jess,I see the colors are changed. After changing colors, you should clear the following caches if you have: hosting cache, caching plugin, browser cache and CDN.If you need more help, please give ...
Hilaludin
Search Bar in headerClosed
Gon Theme
Updated October 19, 2017 at 3:47pm
3
Most recent comment from Stormit Truong:Hi Hilaludin,It works fine with me. Please try clearing cache and check it again.If you need more help, please give me your purchase code.Best regards,
David Ferrer
Translations when update the versionClosed
Sanzo Theme
Updated October 18, 2017 at 11:51am
3
Most recent comment from David Ferrer:Thanks a lot.
Drs Toy Store
Update issuesClosed
Sanzo Theme
Updated October 18, 2017 at 4:51am
2
Most recent comment from Stormit Truong:Hi Randy,I have checked your site and it is working fine. Please try clearing cache and check it again.Best regards,
Drs Toy Store
Mobile Device Screen jumps with Google ReCaptchaClosed
Sanzo Theme
Updated October 18, 2017 at 4:42am
4
Most recent comment from Stormit Truong:Hi Randy,OK. Thank you for the information. I will tell other customers if they have also this issue.Have a nice day!
Maged Zamzam
Slider Revolution fillClosed
Sanzo Theme
Updated October 12, 2017 at 5:27am
2
Most recent comment from Stormit Truong:Hi Maged,Because you are using the fullwidth layout, so it is impossible to do this. Because the width of column depends on the resolution of device. It will be possible if you use the boxed layout. ...
Maged Zamzam
Supported PluginsClosed
Sanzo Theme
Updated October 11, 2017 at 6:46am
5
Most recent comment from Maged Zamzam:ok great :) will purchase the full version definitely.