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Public Tickets

LaMana Theme Option Jaroti Theme   Updated 5 hours ago   1 Most recent comment from LaMana:Theme Options disappeared from the admin menu.  My footer disappeared and my header is distorted and I have no way to fix this. Korshiak Loobek Importer Loobek Theme   Updated 7 hours ago   1 Most recent comment from Korshiak:I bought a theme, uploaded it to the server, but if I want to use the loobek importer tab, I don't have anything like that and there is no theme demo..I want to upload a ready-made Fashion Modern ... Tiago Menu Loobek Theme   Updated 8 hours ago   1 Most recent comment from Tiago:Hi can someone let me know where I can edit the menu with elementor? I see that I can choose some options but where can I edit one menu of those options?Thanks. Rosen Kostadinov Drile theme filter issueClosed Drile Theme   Updated January 28, 2022 at 8:14am   3 Most recent comment from Stormit Truong:Hi Rosen,If you want to keep item count, you can add the custom CSS below to fix its style .widget_categories ul li .count, .widget_pages ul li .count, .widget_nav_menu .menu-menu-main-container ul l ... Ahmet Çetintaş Countdown Wpml TranslateClosed MyMedi Theme   Updated April 30, 2021 at 8:19am   2 Most recent comment from Stormit Truong:Hi Ahmet,They are in the ThemeSky plugin. You find them in the ThemeSky plugin and translate them.Best regards, Ahmet Çetintaş How can I translate "Header Store Notice"?Closed MyMedi Theme   Updated April 21, 2021 at 7:31am   2 Most recent comment from Stormit Truong:Hi Ahmet,You go to WPML > String Translation. You select the admin_texts_mymedi_theme_options domain. You will see it below. Please see my screenshot.Best regards, Billy remove background images on testimonialsClosed BoxShop Theme   Updated September 25, 2020 at 5:00am   4 Most recent comment from Stormit Truong:You're welcome!Have a nice day! Ming Import demo dataClosed Catana Theme   Updated January 11, 2020 at 1:27am   3 Most recent comment from Skygroup Team:Hi Ming,Ok. If you need more help, let you tell me know. I will help you.If you like our theme and support, please rate us 5 stars. It will give us more motivation to make everything better. Have a ni ... Vinicius Dropdown menu error on chromeClosed BoxShop Theme   Updated November 6, 2019 at 2:52pm   4 Most recent comment from Stormit Truong:Hi Vinicius,OK. If you need more help, don't hesitate to let us know!Have a nice day! Vinicius Site performance issuesClosed BoxShop Theme   Updated November 6, 2019 at 2:46pm   2 Most recent comment from Stormit Truong:Hi Vinicius,The speed of website depends on many things:- Hosting performance: If you check your website here https://tools.pingdom.com/, you will see that it takes much time to receive response fro ... Ger den Haan Visual Composer UpdateClosed UpStore Theme   Updated October 16, 2019 at 12:50am   2 Most recent comment from Skygroup Team:Hi Ger den Haan,You can read document at link http://docs.theme-sky.com/upstore/#updating-the-theme so information.Best regards, Stig Nyeng WPBakery Update to WP 5.2.3Closed UpStore Theme   Updated September 27, 2019 at 1:05am   2 Most recent comment from Skygroup Team:Hi Stig Nyeng,You can use WPBakery Page Builder 6.0.5 with Wordpress 5.2.3. If you have any problem, let you tell me know.Best regards, Sorin Czeizler How to optimise the websiteClosed UpStore Theme   Updated August 9, 2019 at 1:09am   2 Most recent comment from Skygroup Team:Hi Sorin Czeizler,You can read document at link https://www.wpbeginner.com/wordpress-performance-speed/ and https://skygroup.ticksy.com/article/5488/ so information.If you need more help, let you t ... Petar Glisovic TranslationClosed BoxShop Theme   Updated July 23, 2019 at 1:28am   2 Most recent comment from Skygroup Team:Hi Petar,Please you give me screenshot or more explain for your issue so I can help you better. Also, you can use Loco Translate plugin to translate your words.Best regards, Sorin Czeizler User name in headerClosed UpStore Theme   Updated July 5, 2019 at 1:48am   4 Most recent comment from Skygroup Team:Hi Sorin Czeizler,You can read document at link https://www.webhostinghero.com/show-username-in-wordpress-sidebar/ so information.Best regards,