Public Tickets
Michael
How do I change colourClosed
UpStore Theme
Updated April 16, 2019 at 1:01am
2
Most recent comment from Skygroup Team:Hi Michael,You go to Appearance > Theme Options > Color Scheme > Menu Colors > Vertical Menu Colors > change your color.Best regards,
E. Soileme
Breadcrumbs Background ColorClosed
UpStore Theme
Updated April 9, 2019 at 6:50am
6
Most recent comment from Skygroup Team:Hi E.Soileme,Ok. If you need more help, don't hesitate let you tell me know.Have a nice day !
Klavs Holsted
open in new windowClosed
Gon Theme
Updated April 5, 2019 at 1:05am
4
Most recent comment from Skygroup Team:Hi Klavs,Ok. If you need more help, let you tell me know.Best regards,
AUGUSTO IELO
Page builder is missing from the footer blocks editingClosed
BoxShop Theme
Updated March 12, 2019 at 3:29am
2
Most recent comment from Skygroup Team:Hi AUGUSTO IELO,You go to WPBakery Page Builder > Role Manager > Post types > select Custom > check ts_footer_blockBest regards,
Aysha
ForumClosed
UpStore Theme
Updated March 10, 2019 at 1:28pm
2
Most recent comment from Skygroup Team:Hi Aysha,You can read document at link https://www.wpbeginner.com/wp-tutorials/how-to-add-a-forum-in-wordpress-with-bbpress/ so information.Best regards,
Michael
How do I add my licence for the themeClosed
UpStore Theme
Updated January 29, 2019 at 9:23am
2
Most recent comment from Skygroup Team:Hi Michael,
Our themes don't need to add/active license. You just need to download and install theme.
Best regards,
Michael
How do I reduce the size of the product image on the product pageClosed
UpStore Theme
Updated January 28, 2019 at 1:25pm
2
Most recent comment from Skygroup Team:Hi Michael,You can reduce the size of your product images in Appearance > Customize > WooCommerce > Product Images. Then you regenarate thumbnails by Regenarate Thumbnails.Best regards,
Emmanuel
Unable to setup the full package demo on my localhost computer, i am getting error, the website demo not displayingClosed
BoxShop Theme
Updated December 27, 2018 at 3:46pm
2
Most recent comment from Skygroup Team:Hi Emmanuel,
If you want to setup exactly the same as the demo, you will go to our downloads page. You input your purchase code. It will give you the links to download the full demo package. Also, y ...
Rania Said
video in the productClosed
UpStore Theme
Updated December 11, 2018 at 3:57am
2
Most recent comment from Skygroup Team:Hi Rania Said,You go to Products > All Products > edit product that you want to add video > Product Options > Video > add your link.Best regards,
Jatin Sharma
Ajax search bar speed issueClosed
UpStore Theme
Updated December 7, 2018 at 9:01am
4
Most recent comment from Skygroup Team:Hi Jatin Sharma,
You can try Optimize images or check your php configure. Because search bar is still works fine.
Best regards,
Jatin Sharma
Ajax search bar speed issueClosed
BoxShop Theme
Updated December 7, 2018 at 9:01am
4
Most recent comment from Skygroup Team:Hi Jatin Sharma,You can try Optimize images or check your php configure. Because search bar is still works fine.Best regards,
Jeremy
Translate some wordsClosed
BoxShop Theme
Updated December 6, 2018 at 12:47am
5
Most recent comment from Skygroup Team:Hi Jeremy,Ok, You're welcomeIf you need more help, don't hesitate let you tell me know.Have a nice day
Tom
Theme UpdateClosed
BoxShop Theme
Updated November 7, 2018 at 4:25am
4
Most recent comment from Skygroup Team:Hi Tom,
You're welcome!
If you like our theme and support, please rate us 5 stars. It will give us more motivation to make everything better!
Have a nice day!
Piamba Store
Category Search BarClosed
BoxShop Theme
Updated October 26, 2018 at 5:19pm
4
Most recent comment from Stormit Truong:You're welcome!
pedro
Grey banner 270 x 360Closed
Sanzo Theme
Updated September 14, 2018 at 1:19pm
2
Most recent comment from Stormit Truong:Hi Pedro,You go to Appearance > Widgets. You remove/edit the TS - Single Image widget in the Product Detail Sidebar widget area.Best regards,