Okay

Thank you for purchasing our theme. We look forward to providing you with a quality customer service. Please read below before opening a new ticket:

  • Please take a few minutes to read our documentation. Maybe, you will see the answer for your issue.
  • Please make sure you search through the public tickets and articles to see if your question has already been answered.
  • If your ticket doesn't contain any sensitive information, please open a public ticket. Other users can help you.
  • If this is the first time that you open a ticket, to avoid delay, you should:
    • Give us your purchase code. To know how to get your purchase code, please read this article.
    • Give us your website information (WP admin and FTP accounts) if you report a bug or need help to check something in WP admin.
  • Our timezone is GMT +7. We work from 9AM to 10PM, Monday to Saturday. We always try to reply to you as soon as possible (within 24 hours). So please be patient.

Public Tickets

Gabriel Porras Recommended login plugin General   Updated 3 weeks ago   2 Most recent comment from Stormit Truong:Hi Gabriel, 1. You can try using this plugin https://codecanyon.net/item/woocommerce-social-login-wordpress-plugin/8495883 or https://wordpress.org/plugins/yith-woocommerce-social-login/ 2. Actuall ... Dmitry How to use Images gallery in blog post ? Gon Theme   Updated November 10, 2016 at 6:31am   2 Most recent comment from Stormit Truong:Hi Dmitry, In the post editor, you set Format to Gallery In the Post Gallery box, you add some images All images in Post Gallery and the Featured image will be displayed in a slider http://demo.t ... Pablo design problems Gon Theme   Updated November 4, 2016 at 11:18pm   5 Most recent comment from Stormit Truong:Hi Pablo, You can try using the W3 Total Cache plugin. Please read this article for more information about configuring this plugin https://skygroup.ticksy.com/article/7374. You should only install t ... Vlad customizing widgets and WPML translation Gon Theme   Updated November 4, 2016 at 9:30am   4 Most recent comment from Stormit Truong:Hi Vlad, The list of categories which you choose is ordered by name. It will also ordered by name if you set the Order by option to Name This widget file is located in framework/widgets folder. It ... Danilo Background Image loading gon demo url Gon Theme   Updated October 17, 2016 at 2:39pm   4 Most recent comment from Danilo:Simple and effective .. Thank you and congratulations for the beautiful theme! It worked.