Public Tickets
Ger den Haan
Visual Composer UpdateClosed
UpStore Theme
Updated October 16, 2019 at 12:50am
2
Most recent comment from Skygroup Team:Hi Ger den Haan,You can read document at link http://docs.theme-sky.com/upstore/#updating-the-theme so information.Best regards,
Stig Nyeng
WPBakery Update to WP 5.2.3Closed
UpStore Theme
Updated September 27, 2019 at 1:05am
2
Most recent comment from Skygroup Team:Hi Stig Nyeng,You can use WPBakery Page Builder 6.0.5 with Wordpress 5.2.3. If you have any problem, let you tell me know.Best regards,
Sorin Czeizler
How to optimise the websiteClosed
UpStore Theme
Updated August 9, 2019 at 1:09am
2
Most recent comment from Skygroup Team:Hi Sorin Czeizler,You can read document at link https://www.wpbeginner.com/wordpress-performance-speed/ and https://skygroup.ticksy.com/article/5488/ so information.If you need more help, let you t ...
Sorin Czeizler
User name in headerClosed
UpStore Theme
Updated July 5, 2019 at 1:48am
4
Most recent comment from Skygroup Team:Hi Sorin Czeizler,You can read document at link https://www.webhostinghero.com/show-username-in-wordpress-sidebar/ so information.Best regards,
Thomas Buchstab
Mobile MenuClosed
UpStore Theme
Updated May 28, 2019 at 1:01am
4
Most recent comment from Skygroup Team:Hi Thomas Buchstab,Unfortunately, sticky header does not support mobile. You can check our demo to see this.
Best regards,
Michael
How do I change colourClosed
UpStore Theme
Updated April 16, 2019 at 1:01am
2
Most recent comment from Skygroup Team:Hi Michael,You go to Appearance > Theme Options > Color Scheme > Menu Colors > Vertical Menu Colors > change your color.Best regards,
E. Soileme
Breadcrumbs Background ColorClosed
UpStore Theme
Updated April 9, 2019 at 6:50am
6
Most recent comment from Skygroup Team:Hi E.Soileme,Ok. If you need more help, don't hesitate let you tell me know.Have a nice day !
Aysha
ForumClosed
UpStore Theme
Updated March 10, 2019 at 1:28pm
2
Most recent comment from Skygroup Team:Hi Aysha,You can read document at link https://www.wpbeginner.com/wp-tutorials/how-to-add-a-forum-in-wordpress-with-bbpress/ so information.Best regards,
Michael
How do I add my licence for the themeClosed
UpStore Theme
Updated January 29, 2019 at 9:23am
2
Most recent comment from Skygroup Team:Hi Michael,
Our themes don't need to add/active license. You just need to download and install theme.
Best regards,
Michael
How do I reduce the size of the product image on the product pageClosed
UpStore Theme
Updated January 28, 2019 at 1:25pm
2
Most recent comment from Skygroup Team:Hi Michael,You can reduce the size of your product images in Appearance > Customize > WooCommerce > Product Images. Then you regenarate thumbnails by Regenarate Thumbnails.Best regards,
Rania Said
video in the productClosed
UpStore Theme
Updated December 11, 2018 at 3:57am
2
Most recent comment from Skygroup Team:Hi Rania Said,You go to Products > All Products > edit product that you want to add video > Product Options > Video > add your link.Best regards,
Jatin Sharma
Ajax search bar speed issueClosed
UpStore Theme
Updated December 7, 2018 at 9:01am
4
Most recent comment from Skygroup Team:Hi Jatin Sharma,
You can try Optimize images or check your php configure. Because search bar is still works fine.
Best regards,
shafeeque
register/signup creationClosed
UpStore Theme
Updated August 10, 2018 at 10:13am
3
Most recent comment from Stormit Truong:Hi shafeeque,
You go to WooCommerce > Settings > Accounts & Privacy. You check the Allow customers to create an account on the "My account" page option. The registration form will appear.Best reg ...
Brijesh
Auto Notification doesn't appears, How to update AutomaticallyClosed
UpStore Theme
Updated August 3, 2018 at 3:00pm
2
Most recent comment from Stormit Truong:Hi Brijesh,Because our theme is sold on themeforest. It is not a free theme which you can download from wordpress.org. For more information about updating the theme, please read our documentation ht ...