Public Tickets
Pablo
design problemsClosed
Gon Theme
Updated November 5, 2016 at 7:18am
7
Most recent comment from Stormit Truong:Hi Pablo,You can try using the W3 Total Cache plugin. Please read this article for more information about configuring this plugin https://skygroup.ticksy.com/article/7374. You should only install th ...
Vlad
customizing widgets and WPML translationClosed
Gon Theme
Updated November 4, 2016 at 5:30pm
4
Most recent comment from Stormit Truong:Hi Vlad,The list of categories which you choose is ordered by name. It will also ordered by name if you set the Order by option to NameThis widget file is located in framework/widgets folder. Its n ...
Danilo
Background Image loading gon demo urlClosed
Gon Theme
Updated October 17, 2016 at 10:39pm
4
Most recent comment from Danilo:Simple and effective .. Thank you and congratulations for the beautiful theme!
It worked.
Klavs Holsted
Blog templateClosed
Gon Theme
Updated October 5, 2016 at 12:28pm
3
Most recent comment from Klavs Holsted:Thanks Stormit, you and your team is always quick to reply and it works nice.Have a nice day.Kindly regards Klavs
Waleed
TS Product Deals SliderClosed
Gon Theme
Updated August 30, 2016 at 3:48pm
3
Most recent comment from Waleed:Thanks bundle bro.. you saved my day :)
Warmix974
Memory limitClosed
Gon Theme
Updated August 3, 2016 at 4:28pm
2
Most recent comment from Stormit Truong:Hi Warmix974,You have to increase the memory limit. Please read this article https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/. You will know how to do it :)Best regards,
Stavros
OptimizationClosed
Gon Theme
Updated April 28, 2016 at 12:59pm
2
Most recent comment from Stormit Truong:Hi Stavros,You can use the WP Optimize plugin.Best regards,
Jack
Sign Up not workingClosed
Gon Theme
Updated March 13, 2016 at 6:20am
2
Most recent comment from Stormit Truong:Hi Jack,You sign up here http://www.goth1c.com/my-account/. To see the sign up form, you go to WooCommerce > Settings > Accounts tab. You find the Enable registration on the "My Account" page opti ...
Annachiara Figlia
product image alignmentClosed
Gon Theme
Updated March 7, 2016 at 5:16pm
8
Most recent comment from Stormit Truong:Hi Annachiara,
Yes, the problem is permission https://wordpress.org/support/topic/plugin-regenerate-thumbnails-error-while-generating-thumbnails-for-some-files
Best regards,
Marco
WishlistClosed
Gon Theme
Updated February 15, 2016 at 6:55pm
4
Most recent comment from Stormit Truong:Hi Marco,The problem may be:1. The custom css file (the gon.css file in the uploads folder) was not updated. Please try changing the permission of the uploads folder to 777 and save Theme Options agai ...
Alejandro
Field to put shortcode for custom switcher currencyClosed
Gon Theme
Updated February 12, 2016 at 6:14pm
4
Most recent comment from Stormit Truong:Hi Alejandro,If you want only the currency switcher, you can use the WooCommerce Currency Switcher plugin. You get the free version here https://wordpress.org/plugins/woocommerce-currency-switcher/ an ...
Bat Erdene
TS CATEGORY SLIDE / LOOKBOOK Closed
Gon Theme
Updated February 9, 2016 at 3:56pm
2
Most recent comment from Stormit Truong:Hi Bat,In the Product Category editor, you will see the Thumbnail option. You upload your image in there. Please see my attached file.Best regards,
Marco
ShopClosed
Gon Theme
Updated February 4, 2016 at 9:42pm
2
Most recent comment from Stormit Truong:Hi Marco,You go to Theme Options > Product Category tab. You set the Shop Category Layout to Left Sidebar.Best regards,
Alex
Change social icons for product detailsClosed
Gon Theme
Updated February 4, 2016 at 6:41am
2
Most recent comment from Stormit Truong:Hi Alex,If you want to customize the theme, you should activate and edit the child theme. The child theme package was also included in the package which you download from themeforest (select All files ...
Alex
PO & MO language filesClosed
Gon Theme
Updated February 4, 2016 at 6:24am
2
Most recent comment from Stormit Truong:Hi Alex,You should backup your translation files before updating. Because when you update, it will remove all files in the theme folder. My theme does not include your translation file. If you complet ...