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Thank you for purchasing our theme. We look forward to providing you with a quality customer service. Please read below before opening a new ticket:

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Public Tickets

Rada visible discount percent is too high to multiple variants products Merto Theme   Updated 5 hours ago   1 Most recent comment from Rada:Hi, if I have a product with 2 variants, 750 ml and 10 l, and I put sales/ promotion price for both of them, let's say up to 12% percent pe each variant (e.g. 750ml regular price 34,79 lei sale ... Chris Loader Editing Page layout Ecomall Theme   Updated 6 hours ago   1 Most recent comment from Chris Loader:HI, We have been using Druco for a number of years and has been great, We wanted to start looking at refreshing our site and liked the look of Ecomall. We have purchased and installed onto a staging s ... Rosen Kostadinov Drile theme filter issueClosed Drile Theme   Updated January 28, 2022 at 8:14am   3 Most recent comment from Stormit Truong:Hi Rosen,If you want to keep item count, you can add the custom CSS below to fix its style .widget_categories ul li .count, .widget_pages ul li .count, .widget_nav_menu .menu-menu-main-container ul l ... Ahmet Çetintaş Countdown Wpml TranslateClosed MyMedi Theme   Updated April 30, 2021 at 8:19am   2 Most recent comment from Stormit Truong:Hi Ahmet,They are in the ThemeSky plugin. You find them in the ThemeSky plugin and translate them.Best regards, Ahmet Çetintaş How can I translate "Header Store Notice"?Closed MyMedi Theme   Updated April 21, 2021 at 7:31am   2 Most recent comment from Stormit Truong:Hi Ahmet,You go to WPML > String Translation. You select the admin_texts_mymedi_theme_options domain. You will see it below. Please see my screenshot.Best regards,