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  Public Ticket #4575611
Inquiry Regarding Ecomall Theme Availability and Future Updates
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  • Hillary started the conversation
    1 week ago on July 18, 2026 at 11:34am

    Hello SkyGroup Team,

    I recently noticed that the theme is no longer available on ThemeForest, and I would like to understand what happened.

    Could you please clarify the following:

    1. Why was the Ecomall theme removed from ThemeForest?
    2. Will existing customers continue to receive theme updates? If so, where can we download future updates?
    3. For new customers interested in purchasing Ecomall, where will the theme be available going forward?

    I appreciate your response and look forward to your guidance.

    Thank you.

    Kind regards,

    Hillary Kirui