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  Public Ticket #1310278
Home page new arriavals order by post date
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  •  1
    karanskumar started the conversation

    Hi,

    On home page new arrivals (product slider) i have added custom order to "Yes" and order by "Date". But i don't see products rendering date wise. I even checked via order by ID. but nothing changes. Can you let me know what is that i am missing here.. I want the latest uplaoded products to be on new arrival section. 

  •  567
    Stormit replied

    Hi karanskumarm,

    To display the recent products, you have 2 ways:

    1. You just set Product type to Recent, Custom order to No

    2. You set Custom order to Yes, Order by to Date, Order to Descending

    Also, please clear all caches if you have after changing: hosting cache, caching plugin, browser cache and CDN.

    If it still does not work, please check to make sure that your theme version is compatible with your WooCommerce version. If you don't know, please let me know the version of the following things: the theme, WooCommerce plugin and ThemeSky plugin.

    Best regards,

  •  1
    karanskumar replied

    Hi,

    I tried that way too before posting. but they don't show up recently published products.

    Please find attachment of my settings and products list 1st page from backend.

    I tried clearing cache.


    Theme Sky - 1.1.6

    Woo-commerce - 3.1.2 

    Theme version - 1.2.1

  •  567
    Stormit replied

    Hi karanskumar,

    You are using an old theme version. Your ThemeSky plugin is also an old version. They are not compatible with WooCommerce 3.1.2. Please update the theme and the ThemeSky plugin. For more information about updating the theme and the related plugins, please read our documentation http://demo.theme-sky.com/documentation/gon/#updating-the-theme

    Best regards,

  •  1
    karanskumar replied

    Hi,

    Thanks. I have downloaded the latest update.

    Updated, theme, themesky, js_composer, gon_importer

    I see that the products slider now shows recent. Thanks for your help!